At Snakiy (www.snakiy.com), we are dedicated to ensuring that your makhana and snack products are delivered to you quickly, safely, and efficiently. This policy explains how and when you can expect to receive your orders.
1. Shipping Coverage
We currently ship to select cities and regions within India.
Delivery availability will be based on the PIN code entered at the time of checkout.
2. Shipping Timeframe
Delivery timelines depend on your location and courier partner availability.
Estimated delivery dates will be shown during the checkout process.
Most orders are shipped within 1–2 business days of payment confirmation.
In rare cases (e.g., holidays, payment verification, or system updates), delivery may take up to 5–7 business days.
3. Delivery Partners
We work with trusted third-party logistics providers to ensure timely and safe delivery.
Once shipped, tracking details will be shared via email or SMS.
4. Shipping Charges
Any applicable shipping charges will be displayed clearly at the time of checkout.
We may offer free shipping on select products or during promotional periods.
5. Failed or Delayed Deliveries
Please ensure the shipping address and contact information are accurate and complete.
If delivery fails due to incorrect details, re-delivery charges may apply.
For any delays beyond the expected timeframe, feel free to contact our support team.
6. Damaged or Tampered Packages
If your package appears to be damaged or tampered with, we recommend that you refuse to accept it.
If you’ve already accepted the package, please contact us within 24 hours, along with photos or videos as proof of the issue.
7. Contact Us
For any shipping or delivery-related questions, feel free to get in touch:
