At Snakiy (www.snakiy.com), we are committed to delivering fresh and high-quality makhana and snack products. Due to the consumable nature of our goods, we follow strict policies regarding cancellations, returns, and refunds. Please review this policy before placing an order.
1. Cancellation Policy
Orders cannot be cancelled once confirmed.
Please ensure all details are correct before completing your purchase.
2. Refund Policy
We do not offer refunds for returned products.
However, we will provide a replacement for any incorrect or damaged item after proper verification.
3. Refund/Replacement Request Process
If you receive a damaged, expired, or incorrect product, please contact us at support@snakiy.com within 3 days of receiving your order.
We do not offer returns or refunds. Only replacements are provided if the issue is valid.
To be eligible for replacement:
The product must be unused, sealed, and in the same condition as received.
You may be asked to share proof such as a photo or unboxing video.
We will provide further replacement instructions if applicable.
4. Replacement Timeline
Once your claim is verified, a replacement product will be shipped at the earliest.
Delivery timelines may vary depending on:
Your shipping location
Product availability
5. Changes to This Policy
Snakiy reserves the right to modify this Refund & Cancellation Policy at any time. Updates will be posted on this page. We recommend reviewing this policy periodically.
6. Contact Us
For any questions, concerns, or refund/cancellation requests, please contact: